Welcome to the Municipal Dashboard! This dashboard provides a comprehensive overview of the financial status and key metrics of municipalities for the selected year.

City and Year Selection

City Dropdown: Use this dropdown to select the municipality you want to view data for
Year Dropdown: Select the year for which you want to view the financial data. The dashboard will update to reflect the selected year's data.

Financial Metrics

Total Operating Revenue: This represents the total revenue generated by the municipality from its operations.
Total Operating Expenditure: This is the total expenditure incurred by the municipality in its operations.
Repairs and Maintenance: This metric shows the amount spent on repairs and maintenance within the municipality.
Trade Receivables: The total amount of trade receivables is shown here. This includes any money owed to the municipality for goods and services provided.
Total Capital Expenditure: This represents the total amount spent on capital projects and investments.
Cash and Cash Equivalents: This shows the total cash and cash equivalents available to the municipality.
Total Assets: The total assets owned by the municipality is shown here.
Total Liabilities: This represents the total liabilities of the municipality

Map and Information Section

Map Tab: This tab displays the interactive map of the municipality.
Information Tab: This tab provides additional information and context about the displayed financial metrics and other relevant data for the municipality.

Map Tab Details

The map provides a visual representation of the chosen municipality, highlighting its geographical boundaries and important locations within the municipality.

Map Controls: Use the map controls to zoom in, zoom out, and navigate around the map to explore different areas within the municipality.

Information Tab Details

Population: The current population
GDP per Capita: The current GDP per Capita
Population Density (Square KM): The current population density
Audit Opinion: The most recent Audit result

For further assistance or more detailed explanations of the dashboard features, please refer to our detailed user manual or contact support.

This section covers help and information for the site in general.

This section covers help for the main menu of the site. The main menu is located on the left side of the screen and contains links to various pages and sections of the site.

Municipal Insights Help

Overview

This financial dashboard provides a comprehensive view of key financial metrics and data. The information is categorized into various sections, each offering critical insights for evaluating financial performance. Below are the components and their details.

Note: The data displayed is loaded through the Financial Modelling Module using mSCOA data strings.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Indicators: Financial indicators dynamic to filter selections.
Economic and Socio-Economic: Overview of the economic and socio-economic indicators and trends for the selected municipality.
Human Resources: Trend analysis of employee related costs. Data can be downloaded for additional analysis.
Assets: Analysis of capital expenditure. Data can be downloaded for additional analysis.
Governance: Audit related governance issues listed.

Revenue Analytics

Revenue analytics provides municipalities with valuable insights into their financial health and helps them make informed decisions about budgeting, policy development, and service delivery. By effectively analyzing revenue sources and trends, local governments can better position themselves for long-term fiscal sustainability.

Navigation

Dashboard and Analytics: Select a municipality and functions (Select Plot and Month). Once you select a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Spatial Analysis: Select a map of the suburb to view a map of the area. Toggle between the layers to filter according to the type of properties to view.

Revenue Billed

Revenue billed refers to the total amounts charged by municipalities for various services and taxes, representing expected income for a specific period. This includes property taxes, utility charges, service fees, and fines. The billing process involves assessing values, calculating charges, and generating invoices sent to residents and businesses. Revenue billed is a critical aspect of municipal finance, directly impacting the financial health and sustainability of local governments. By effectively managing the billing process, municipalities can enhance revenue collection, improve transparency, and foster positive relationships with residents.

Navigation

Filters: Select a municipality and functions. Once you select a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Analytics: Select Analytics to get a graphical representation of the Revenue billed. Toggle between the service legends to filter according to the type of services to view.
Table: Select Table to get a detailed view on the accounts for the selected municipality. Use the detail button to get more information about a specific account number.
Spatial: Select map of the suburb to view a map of the area. Toggle between the layers to filter according to the type of properties to view.

Customer Balances

Customer balances refer to the outstanding amounts owed by residents or businesses to a municipality for services rendered, taxes assessed, or fines incurred. This balance reflects any unpaid invoices and includes charges for utilities, property taxes, permits, and other municipal fees. Effective management of customer balances is critical for maintaining cash flow and financial health. Municipalities must monitor these balances regularly to identify delinquencies and implement timely collection strategies.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Analytics: Select Analytics to get a graphical representation of the Customer balances. Toggle between the Ageing legends to filter according to the type of Ageing to view.
Table: Select Table to get a detailed view on the contracts for the selected municipality. Select the different contract number Select customers in the table to the left to refer for debt collection.
Spatial: Select map of suburb to view a map of the area. Toggle between the layers to filter according to the type of properties to view.

Debt Impairment

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Analytics: Toggle between the Total legends to filter according to the type of Balance to view.
Spatial View of Impairment Ratios: Representation of the Impairment ratio based on the ward number and the population.
Table: View Table to get a detailed view on the contracts for the selected municipality. The table reflects the accounts with the highest calculated Impairment Value. Click on Download Data to get all the accounts in an excel format.

Customer Collections

Customer collections refer to the processes and strategies employed by municipalities to collect outstanding payments from residents and businesses for services rendered, taxes owed, and other charges. Effective customer collections are vital for maintaining cash flow and ensuring the financial health of local governments. This process includes sending invoices, establishing payment terms, and implementing follow-up procedures for overdue accounts. Municipalities often utilize various methods to enhance collections, such as offering flexible payment plans, online payment options, and clear communication regarding billing and penalties for late payments.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Analytics: Select Analytics to get a graphical representation of the Revenue Collected by Service. Toggle between the Customer Type legends to filter according to the type of view required.
Table: Select Table to get a detailed view on the contracts for the selected municipality. Select the different contract number Select customers in the table to the left to refer for debt collection.

Cost of Supply

The cost of supply for a municipality encompasses the total expenses incurred in delivering essential services and infrastructure to residents. This includes direct costs such as labour and materials for public works projects, utilities for water and waste management, and operational expenses for services like public safety and transportation. Indirect costs, including administrative overhead and facility maintenance, also contribute to the overall expenditure. Moreover, logistical costs related to the distribution of services and supplies further impact the municipality's budget. By analysing and managing these costs effectively, municipalities can enhance service delivery, optimize resource allocation, and ensure fiscal sustainability, ultimately improving the quality of life for their citizens. Understanding the cost of supply is essential for informed decision-making, enabling local governments to prioritize initiatives and make strategic investments that benefit the community.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.

Assets

Assets refer to the resources owned by a municipality that provide economic value and are utilized to deliver services to the community. These can be classified into several categories, including tangible assets such as land, buildings, infrastructure (like roads and bridges), and equipment, as well as intangible assets such as licenses, permits, and software systems. Proper management and valuation of assets are crucial for a municipality's financial health, as they represent both current and future economic benefits. Municipalities must regularly assess the condition and value of their assets to ensure effective maintenance, compliance with regulations, and optimal utilization. Additionally, understanding asset valuation helps inform budgeting decisions, capital planning, and investment strategies. By effectively managing and leveraging their assets, municipalities can enhance service delivery, improve operational efficiency, and contribute to overall community well-being.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Wards Map: Spatial view of suburb to view a map of the area. Toggle between the legend to filter according to the type of category to view.

HR Analytics

HR Analytics is a data-driven approach that enables organizations, including municipalities, to analyse and leverage employee-related data to enhance decision-making and improve workforce management. By collecting and examining metrics such as turnover rates, employee engagement levels, and recruitment effectiveness, HR analytics provides valuable insights into workforce dynamics and performance. This analytical framework helps identify trends, predict future staffing needs, and assess the impact of HR initiatives, allowing municipalities to optimize talent acquisition, enhance employee retention, and foster a more engaged workforce. Additionally, HR analytics supports diversity and inclusion efforts by analysing demographic data, ensuring equitable practices in hiring and promotions. Ultimately, by harnessing the power of data, municipalities can make informed strategic decisions that enhance operational efficiency and contribute to better service delivery for the community.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Analytics: Select Analytics to get a graphical representation of the Revenue Collected by Service. Toggle between the Customer Type legends to filter according to the type of view required.
Table: View Table to get a detailed view of the Proposed new Positions, Vacant Positions and the Filled Positions in the different Divisions for the selected municipality. Click on Download Data to get all the filtered positions in an excel format.
Spatial: See a spatial view of all the vacant, active and proposed positions.

Audit outcomes

Audit outcomes are the results and conclusions drawn from the audit process, which evaluates a municipality's financial statements, compliance with regulations, and overall operational efficiency. These outcomes provide a critical assessment of how effectively public funds are managed and whether financial reporting is accurate and transparent. Positive audit outcomes, such as an unqualified opinion, indicate that financial practices are sound, while negative findings may highlight areas of concern, such as mismanagement or non-compliance with laws. Audit outcomes often include recommendations for improving financial controls, enhancing operational processes, and addressing identified risks. Ultimately, these insights serve as a vital tool for promoting accountability, fostering public trust, and ensuring the responsible stewardship of taxpayer resources within local governments.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Summary: A summary of the municipality's previous audit opinions.
Findings: Detailed table of all the audit outcomes of the selected municipality.

Financial Reports

Financial reports are essential documents that provide a comprehensive overview of a municipality's financial status, including income, expenditures, assets, and liabilities. These reports typically include the balance sheet, income statement, and cash flow statement, offering insights into the municipality's fiscal health and operational efficiency. Regular financial reporting enables local governments to monitor budget performance, assess compliance with financial regulations, and make informed decisions regarding resource allocation. Additionally, these reports enhance transparency by providing stakeholders—such as residents, policymakers, and auditors—with clear and accessible information about public finances. By analyzing financial reports, municipalities can identify trends, detect potential issues, and develop strategies for sustainable financial management, ultimately fostering accountability and trust within the community.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.

Benchmarks

Benchmarks are standardized metrics or performance indicators used by municipalities to evaluate their operational efficiency, financial health, and service delivery against established standards or best practices within the public sector. These benchmarks can include measures such as cost per service unit, revenue growth rates, employee productivity, and citizen satisfaction levels. By comparing their performance to similar municipalities or recognized best practices, local governments can identify areas for improvement, set realistic goals, and implement effective strategies to enhance service delivery and resource management. Benchmarks also facilitate accountability by providing a clear framework for assessing performance over time, allowing municipalities to track progress and make informed decisions based on empirical data. Ultimately, the use of benchmarks fosters a culture of continuous improvement and helps municipalities achieve their strategic objectives while better serving their communities.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Summary: Financial Ratios summarising the financial performance of the municipality.
Financial Performance: A high-level summary of the selected Municipality's financial performance.
Infrastructure: Graphical representation of the selected Municipal Infrastructure.

Custom Analytics

Custom analytics refers to tailored data analysis solutions specifically designed to address the unique needs and challenges of a municipality or organization. By utilizing specialized tools and techniques, custom analytics enables local governments to extract meaningful insights from diverse datasets, such as citizen feedback, service usage statistics, and financial metrics. This targeted approach allows municipalities to identify trends, assess program effectiveness, and make informed decisions that align with community priorities. For example, custom analytics can reveal patterns in service demand, helping municipalities optimize resource allocation and enhance service delivery. By focusing on specific questions or objectives, custom analytics empowers local governments to drive strategic initiatives, improve operational efficiency, and ultimately deliver better outcomes for residents.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Spatial Analysis: Select map of suburb to view a map of the area. Toggle between the layers to filter according to the type of properties to view

Financial Municipal Insights

Financial municipal insights provide a comprehensive understanding of how local governments manage their finances, ensuring effective service delivery and long-term sustainability. By analysing these areas, municipalities can make informed decisions that enhance fiscal health and community well-being.

Note: The data displayed is loaded through the Financial Modelling Module using mSCOA data strings.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Indicators: Financial indicators dynamic to filter selections.
Economic and Socio-Economic: Overview of the economic and socio-economic indicators and trends for the selected municipality.
Human Resources: Trend analysis of employee related costs. Data can be downloaded for additional analysis.
Assets: Analysis of capital expenditure. Data can be downloaded for additional analysis.
Governance: Audit related governance issues listed.

Economic Model

An economic model is a simplified framework used to represent and analyse the interactions of various economic variables within a municipality, helping to understand and predict economic behaviour and outcomes. These models incorporate key factors such as income levels, employment rates, housing market dynamics, and tax revenues, allowing local governments to assess the impact of policies and initiatives on the community. By relying on historical data and established assumptions about economic behaviour, municipalities can use these models for revenue forecasting, evaluating the potential effects of new policies, and conducting scenario analyses. Ultimately, economic models serve as vital tools for strategic planning and decision-making, enabling local governments to navigate economic challenges effectively and promote sustainable growth while enhancing the quality of life for residents.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.

Revenue forecast

Revenue forecast is the process of estimating future revenue streams for a municipality based on historical data, economic trends, and anticipated changes in local conditions. This forecasting involves analysing various sources of revenue, such as property taxes, sales taxes, and fees for services, to project how these may evolve over time. Accurate revenue forecasting is crucial for effective budget planning and resource allocation, as it helps local governments anticipate potential shortfalls or surpluses. By incorporating factors such as population growth, economic indicators, and policy changes, municipalities can develop more reliable forecasts that inform strategic decision-making. Ultimately, well-executed revenue forecasting enables local governments to ensure financial stability, plan for future investments, and meet the needs of their communities more effectively.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.

Financial Modelling

Financial modelling for municipalities involves creating a structured framework to analyse and project the financial health and performance of local government entities. This type of model typically incorporates revenue streams such as property taxes, grants, and fees, along with expenditures related to public services, infrastructure, and operational costs. By utilizing historical financial data, demographic trends, and economic forecasts, municipalities can assess budget scenarios, project cash flows, and evaluate the long-term impacts of policy decisions or capital projects. This modelling helps local governments make informed choices about resource allocation, funding priorities, and strategic planning, ultimately enhancing transparency and accountability in financial management.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.

Trading Services

Trading Services in a municipality encompass key revenue-generating activities such as water, electricity, sanitation, and waste management. A dashboard for municipal managers should focus on monitoring revenue collection, service delivery efficiency, and infrastructure performance. It should provide insights into billing and collection rates, operational costs, and asset maintenance, while also tracking customer satisfaction and regulatory compliance. Key metrics include water losses, electricity outages, waste collection efficiency, and overall cost recovery. Additionally, the dashboard should highlight sustainability initiatives, such as renewable energy integration and water conservation, ensuring long-term financial and environmental sustainability.

Navigation

Filters: Select a municipality and functions. Once you selected a municipality, all the functions for that municipality will be loaded but can be changed to answer specific questions.
Dashboard: Spatial view of suburb to view a map of the area. Toggle between the legend to filter according to the type of category to view
Analytics: Select Analytics to get a graphical representation of water services. Toggle between the Different Type of legends to filter according to the type of view required.
Reporting: View and download reports as preferred by the user

Project Dashboard

A project management dashboard is an essential tool designed to streamline project tracking and enhance team collaboration. It provides a comprehensive overview of project status, including key metrics such as task completion rates, deadlines, and resource allocation. By visualizing critical data through Gantt charts, progress bars, and task lists, the dashboard enables project managers and team members to quickly assess progress and identify bottlenecks. Real-time updates and integration with project management tools ensure that everyone stays informed and aligned. Ultimately, a well-designed dashboard fosters transparency, accountability, and informed decision-making, driving project success and efficiency.

Citizen Single View

A Citizen Single View (CSV) is an integrated approach to consolidating all relevant information about a citizen into a unified profile. This framework allows local governments and public agencies to access comprehensive data about residents, including demographics, service interactions, and historical records. By creating a holistic view of each citizen, agencies can enhance service delivery, streamline communication, and improve engagement.

The CSV facilitates more personalized and efficient interactions, allowing municipalities to better understand the needs of their communities and respond effectively to issues. It also aids in data-driven decision-making, enabling targeted initiatives that address specific community challenges. Ultimately, a Citizen Single View promotes transparency, fosters trust, and enhances the overall quality of services provided to residents.

Navigation

Filters: Search By Name, ID or Address. Type in the information to start search

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Municipal Overview

Municipal Overview

Municipal Insights Help

Overview

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Revenue Analytics

Revenue Analytics

Revenue Analytics

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Revenue Billed

Revenue Billed

Revenue Billed

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Customer Balances

Customer Balances

Customer Balances

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Debt Impairment

Debt Impairment

Debt Impairment

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Customer Collections

Customer Collections

Customer Collections

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Cost Of Supply

Cost Of Supply

Cost of Supply

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Assets

Assets

Assets

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HR Analytics

HR Analytics

HR Analytics

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Audit Outcomes

Audit Outcomes

Audit outcomes

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Financial Reports

Financial Reports

Financial Reports

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Benchmarks

Benchmarks

Benchmarks

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Custom Analytics

Custom Analytics

Custom Analytics

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Financial Municipal Insights

Financial Municipal Insights

Financial Municipal Insights

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Economic Model

Economic Model

Economic Model

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Revenue Forecast